These terms set out the rules that apply when you open an account and use 95ol. Access to our platform depends on your local law and eligible regions — read through these conditions before you start.
Account Eligibility
Transaction Rules
Nagad & Rocket Payments
Policy Updates
POLICY POSTURE
How These Terms Apply to Your Account
By registering and using 95ol, you confirm that you have read and accepted these terms in full. We may update these conditions from time to time; continued use of the platform after any change means you accept the revised version. Your access to 95ol and any transactions you carry out — whether through Nagad, Rocket or Bank Transfer — are subject to the rules set out here. Where local law restricts access to platforms of this kind, it is your responsibility to check whether use is permitted in your region before proceeding. We do not make representations about legal availability in any specific jurisdiction. These terms govern the relationship between you and 95ol for all account activity, including deposits, withdrawals and any disputes that may arise. If any part of these terms conflicts with local law in your region, the local law takes precedence to the extent of that conflict. Questions about how a specific clause applies to your situation can be directed to our support team through the contact routes listed on this page.
Nagad
Nagad transactions are subject to these terms and to the conditions of your Nagad account.
Rocket
Rocket payments processed through 95ol follow the rules set out in this policy.
Bank Transfer
Bank Transfer deposits and withdrawals are governed by these terms alongside your bank's own conditions.
Policy Updates
We will post any material changes to these terms on this page before they take effect.
SCOPE & COVERAGE
What These Terms Cover and What They Do Not
Not every aspect of your experience on 95ol falls under a single policy. This section clarifies which areas these terms govern and where separate rules or third-party conditions apply.
Account Access
These terms govern how you register, log in and manage your 95ol account, including eligibility requirements and account suspension rules.
Transactions
Deposits and withdrawals made through Nagad, Rocket or Bank Transfer are covered here, subject to the limits and verification steps shown in your account.
Site Content
Game content, promotional notices and lobby information published on 95ol fall within these terms; accuracy of third-party data feeds does not.
Third-Party Services
Payment providers such as Nagad and Rocket operate under their own terms. 95ol is not responsible for conditions imposed by those external services.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have several practical options when it comes to your account data and how we handle it. You can request a copy of the transaction records held against your account at any time by contacting support through the routes listed below. If any personal detail on your account — such as your registered mobile number or payment method — is incorrect, you can update it directly from the account settings page or ask support to correct it on your behalf. Where you believe a transaction has been processed in error, raise it with us promptly so we can review the record. We aim to acknowledge every account query we receive; response times depend on volume, and we do not publish a fixed SLA. If you decide you no longer want an account with 95ol, you can request closure through the support channel and we will process it in line with these terms.
Review Records
Request a summary of your account transactions by contacting support; the records we hold are shown against your registered account.
Correct Details
Update your registered mobile number, payment method or personal details from the account settings page or via support.
Raise a Query
If a transaction looks wrong, contact us with the date and amount so we can check the record on our side.
Request Closure
Ask support to close your account at any time; we will process the request and confirm once it is done.
CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about any part of these terms, the support routes below are the right place to start. Use the channel that suits you — we handle policy queries through the same routes as account support.
Live Chat
Open the chat widget on any page of 95ol to ask a question about your account or these terms.
Email Support
Send a written query to our support address if you need a record of the exchange or have a detailed policy question.
Help Centre
The Help Centre on 95ol covers common questions about account rules, payment conditions and policy scope.
DATA & SECURITY
How We Handle Your Account Data
We take the security of your information seriously. Here is how we approach the key areas that affect your data and your account.
Data Handling
We collect only the information needed to operate your account and process transactions through Nagad, Rocket or Bank Transfer. We do not sell your data to third parties.
Cookies
95ol uses cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser.
Account Security
Your account is protected by the login credentials you set. Keep your password private and contact support immediately if you suspect unauthorised access.
Retention & Changes
We retain account and transaction records for as long as required by applicable rules. To request a change to your stored data, contact support with your account details.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how our terms work in practice.
Do these terms apply to me if I use Nagad or Rocket to deposit?
Yes. Any transaction you make through 95ol — including Nagad and Rocket deposits — is governed by these terms. Your payment provider's own conditions also apply alongside ours, so it is worth checking both before you transact.
What happens if 95ol updates these terms?
We post any changes on this page before they take effect. If you continue using your account after the update date, that counts as acceptance of the revised terms. Check this page periodically if you want to stay current.
Can I use 95ol if online gaming is restricted in my region?
Access depends on your local law and eligible regions. It is your responsibility to confirm whether using a platform like 95ol is permitted where you are. We do not make legal availability claims for any specific location.
How do I get a copy of my transaction history?
Contact our support team through live chat or email with your account details. We will pull the transaction records held against your account and share them with you. There is no fee for a standard records request.
What should I do if I think a transaction was processed incorrectly?
Raise it with support as soon as you notice it. Give us the date, amount and payment method — Nagad, Rocket or Bank Transfer — so we can locate the record quickly and review what happened on our side.
How do I close my 95ol account?
Send a closure request to support through live chat or email. We will process it in line with these terms and confirm once your account has been closed. Any pending transactions will be resolved before closure is finalised.